Frequently Asked Questions
Where do you ship?
We proudly ship worldwide! No matter where you are, we’ll do our best to deliver adventure to your doorstep.
Do you offer free shipping?
Yes, we offer free global shipping on all orders. Wherever you roam, delivery is on us.
What’s your return policy?
We offer a 30-day hassle-free return policy. If you're not fully satisfied, simply contact us and we’ll guide you through a quick return.
Is there a money-back guarantee?
Absolutely. If your experience falls short, we offer a no-questions-asked refund within 30 days.
Do you have customer support?
Yes! We’re available Monday–Saturday, 8 AM to 8PM EST. Message us anytime — we typically respond within 24 hours.
Do I need an account to place an order?
No account needed! You can check out as a guest. But creating an account makes tracking and reordering easier.
Do you offer gift cards?
Yes! Gift cards are available in various amounts - perfect for birthdays, holidays, or outdoor-loving friends.